SHIPPING & Delivery & RETURNS

We support Air cargo , Air express and Sea shipping !


Air express:
Minimum chargeable weight for freight is 1 kg at USD 9, subsequent charge unit is per 0.5 kg. 
For example, 0.1 kg is charged for 1 kg at USD 9;  1.1 kg is charged for 1.5 kg that is USD 9+ USD 4.5=USD 13.5; 1.6 kg is charged for 2 kg at USD 9*2= USD 18; and so on.
Local clearance charge is MK 2000 per kg for air express; duty for air cargo will be charged according to actual value and volume of goods as evaluated by customs.


Air cargo:

After confiming your payment ,  goods should be received within 21 days unless otherwise.


Sea shipping:
If you choose to forward big quantity or large sized goods via sea shipping, you need to get a quote from the customer service consultant who will calculate cost of shipping accordingly by weight and volume of goods. 

We have 2-3 containers to come from china on monthly basis.  it takes 55-60 days for containers to arrive after shipment.  Sea freight is usd 135 per cubic meter excluding import tax charged by MRA. 


Returns:
Kindly cross check all order details before you pay as we will transport goods according to the details you selected after paymemt.  Please contact our customer service staff within 24 hours of paymemt to modify details in case you have made mistakes, otherwise goods will be purchased according to your selections online which are not returnable.in case you find damage , please consult our customer service consultants for return or exchange.